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Shipping & Returns

Delivery Time:
Usually, the goods will be shipped out at next day (working day) if you place the order and make the payment in the same day. And deliveries will take 7-10 working days to arrive. For other countries, it will take 10-20 working days.

Tracking My Order

 
After your package is dispatched, you will receive a shipping confirmation email including your order's tracking number from us. You can track your order via the Order-tracking Websites by using your tracking number.
 
Order tracking websites:
 
DHL: www.dhl.com/en/express/tracking.html
UPS: www.ups.com/tracking.html
FedEx: www.fedex.com/Tracking
EMS: www.ems-tracking.net
USPS: https://tools.usps.com
 

No return or exchange under these situations:

1) We do not accept items that with any quality problem which is due to subjective awareness of defective goods.
2) We do not accept the returns of any item that has been used, damaged, engraved, or altered by the third party.
3) We do not accept items that are unauthorized, packaged incorrectly, or improperly insured. We appreciate your understanding.

Order Cancellation

If you have placed an order and would like to cancel it later, please contact our customer service representative as soon as possible. But if your order has been dispatched, we will have no way to cancel it. Thanks for your understanding.

Friendly Notice
If you did not receive your tracking number within 3 days after placing your order, your e-mail server may have treated it as spam. In this case, please contact us for assistance.

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